Privacy Policy
Effective Date: 01.05.2025
Last Updated: 02.06.2025
Platform: SLOMADE (https://slomade.eu)
Contact Email: info@slomade.eu
1. Introduction
At SLOMADE, we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services—whether you are a buyer or vendor.
We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
2. Who We Are
SLOMADE is a multi-vendor platform based in Slovenia, enabling small businesses and artisans to sell their products online. We act as an intermediary and process payments on behalf of vendors.
3. Information We Collect
We collect different types of data depending on whether you are a buyer or vendor:
3.1 Buyers
Name and surname
Shipping address
Email address
Phone number (optional)
Order and transaction data
IP address and device information
Analytics data (e.g., browsing behavior)
3.2 Vendors
Business name and contact details
VAT status (if applicable)
Bank account details (for payouts)
Identification data (for invoicing/legal compliance)
Product listings and shop content
Email address and communication history
4. How We Use Your Data
We use your data to:
Process orders and payments
Manage vendor-buyer communication
Generate invoices
Deliver products
Provide customer support
Comply with legal obligations
Improve our services and user experience (via analytics)
Send updates and promotional emails (with consent)
5. Legal Basis for Processing
Under GDPR, we process your personal data based on:
Contractual necessity (e.g., fulfilling orders)
Legitimate interests (e.g., platform security and analytics)
Legal obligations (e.g., tax records)
Consent (e.g., for newsletters and cookies)
6. Data Sharing and Processors
We may share your personal data with trusted third-party service providers (“data processors”) who help us operate the SLOMADE platform and provide services to you. These include, but are not limited to:
Payment processors (e.g., Stripe) for handling payments and payouts
Shipping providers (e.g., Pošta Slovenije) to fulfill orders
Analytics services (e.g., Google Analytics) to understand site usage and improve our services
Vendors, who receive only the buyer data necessary to fulfill your orders
Legal or tax authorities, if required by law or regulation
We do not sell your personal data to any third parties.
7. International Data Transfers and Safeguards
Some of these third-party processors may be located outside the European Economic Area (EEA), which means your personal data may be transferred internationally. We take appropriate measures to ensure your data remains protected, including:
Using Standard Contractual Clauses (SCCs) approved by the European Commission
Ensuring processors have entered into data processing agreements (DPAs) compliant with GDPR
Relying on adequacy decisions or other legal safeguard.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to ensure the proper functionality of our website, enhance your user experience, and collect analytical data. You can manage your cookie preferences at any time via your browser settings or through our cookie consent banner.
8.1 Necessary Cookies (5 Cookies)
These cookies are essential for the website to function properly. They enable basic features like page navigation, shopping cart handling, and consent preference storage. These cookies do not store any personally identifiable information.
| Cookie ID | Duration | Description |
|---|---|---|
wpEmojiSettingsSupports | Session | Set by WordPress to check emoji support in the browser. |
cookieyes-consent | 1 year | Stores user consent preferences for future visits. |
woocommerce_items_in_cart | Session | Identifies if there are items in the WooCommerce cart. |
woocommerce_cart_hash | Session | Detects changes in cart content for WooCommerce. |
wp_woocommerce_session_* | 2 days | Stores a unique session ID to locate cart data for each customer. |
8.2 Functional Cookies (3 Cookies)
Functional cookies enhance usability by remembering your preferences and enabling interactive features like wishlists and recently viewed items. These cookies may not be essential but help improve user experience.
| Cookie ID | Duration | Description |
|---|---|---|
wcboost_wishlist_hash | Session | Stores wishlist data temporarily for the user session. |
wcboost_wishlist_session | 1 month | Remembers wishlist items across sessions. |
woocommerce_recently_viewed | 1 month | Tracks recently viewed products by the user. |
8.3 Analytics Cookies (7 Cookies)
Analytics cookies collect information on how visitors interact with the website. This data helps us analyze performance, improve site functionality, and understand visitor behavior. These cookies are set by Sourcebuster.
| Cookie ID | Duration | Description |
|---|---|---|
sbjs_migrations | Session | Identifies the source of a visit to analyze traffic and behavior. |
sbjs_current_add | Session | Stores the current campaign/source data for a visit. |
sbjs_first_add | Session | Stores initial campaign/source data when the user first visits. |
sbjs_current | Session | Tracks current traffic source for analytics. |
sbjs_first | Session | Tracks the first known source of a user visit. |
sbjs_udata | Session | Stores user data for source attribution. |
sbjs_session | 1 hour | Records session-level visit source data. |
9. Your Rights (GDPR)
You have the right to:
Access your data
Correct inaccurate data
Request deletion (“right to be forgotten”)
Object to processing
Withdraw consent at any time
Data portability
Lodge a complaint with your local data protection authority
To exercise any of these rights, contact us at info@slomade.eu
10. Data Retention
We retain your data only as long as necessary for the purposes outlined above or as required by law (e.g., 10 years for invoices under Slovenian regulations).
11. Security Measures
We use secure hosting, SSL encryption, and limited access protocols to safeguard your personal data.
12. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date.
13. Contact
For any privacy-related questions, requests, or complaints, please contact:
Email: info@slomade.eu
Business Name: MaxiNet, spletne rešitve, Darja Vogelnik, s.p.